Access to the path ‘C:\Program files (x86)\Granta\GRANTA MI\Server\Caches…’ is denied.

This indicates the user account running the GRANTA MI service does not have rights to cache the database information on the MI Server.

Resolution:
Add modify rights for the required user to the path ‘C:\Program files (x86)\Granta\GRANTA MI\Server\Caches’

Please email support if you require further assistance.

If your problem relates to GRANTA MI please attach the MI:Viewer logs and MI:Server logs from the time the problem occurred (these are typically located in C:\inetpub\wwwroot\MI\logs and C:\Program Files\Granta\GRANTA MI\Server\Logs respectively).