WebEx

Granta uses WebEx to support online seminars and meetings.

WebEx runs via your web browser and should work well with most standard personal computer system setups.

Ensuring that you are correctly configured

Before logging into a meeting, it is worth checking that your computer is correctly configured by visiting:

http://support.webex.com/support/support-overview.html

...and clicking on "Test your browser and operating system by joining a test meeting".

Granta recommends that you do this at least 15 minutes prior to the meeting since, depending on your computer, it may take a few minutes to download the necessary WebEx components.

Joining a meeting

Once you have registered to join a Granta meeting, you will receive an email providing the meeting details.

To join, simply click on the link provided in the email. Granta recommends that you do this 2-3 minutes before the meeting is due to start.

You will be taken to the entry page for the meeting. Click "Join now".

Teleconferencing

The audio portion of WebEx meetings with multiple recipients is normally provided via a teleconference number. The WebEx service provides local dial-in numbers worldwide.

Dial-in numbers will be included in the email and will also appear on the screen when you join the meeting. In addition to this phone number, you will need the meeting number provided in the email to connect to the call. Simply dial the phone number and follow the instructions.

Troubleshooting

If you have problems joining a WebEx meeting or dialling into the conference call, use the "chat" facility within WebEx (if you can) to ask the meeting moderator for help, or phone Granta on +44 1223 518895.